Privacy Policy
Your privacy matters to us — here's how we protect it
Introduction
Valmoro ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase products from our store.
Information We Collect
We collect the following types of information:
- Contact Information: Name, email address, phone number, shipping address
- Order Information: Order history, product preferences, payment method (we do not store full card details)
- Communication Data: Messages you send us via contact forms, email, or social media
- Technical Data: IP address, browser type, device information, browsing data
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your orders, including shipping updates
- To provide customer support
- To send promotional emails and offers (only if you've opted in)
- To improve our website, products, and services
- To prevent fraud and ensure transaction security
Information Sharing
We do not sell your personal information. We may share your data with:
- Courier services: To deliver your orders (name, address, phone number only)
- Payment processors: To process your payments securely
- Shopify: Our e-commerce platform provider
- Legal authorities: If required by law
Data Security
We use Shopify's secure platform with SSL encryption to protect your data. Payment information is processed through secure payment gateways and is not stored on our servers. We implement appropriate technical and organizational measures to safeguard your personal information.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Withdraw consent for data processing
To exercise these rights, please contact us through our Contact Form.
Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Last updated: July 2026 | Valmoro